hiyangplus Terms and Conditions

To register and use hiyangplus, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately so that appropriate action can be taken. hiyangplus reserves the right to request identity verification documents at any point to confirm eligibility and comply with applicable regulations. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with our verification procedures.

All transactions on hiyangplus are conducted in Philippine pesos (PHP). Deposits must be made using the payment methods listed on the Deposit page, which includes local e-wallets and bank transfer services available in the Philippines. Minimum and maximum deposit amounts are displayed at the time of transaction and may be updated periodically. Withdrawals are processed to the same payment method used for the original deposit where possible, and are subject to identity verification before release. hiyangplus does not accept deposits from third-party accounts; funds must originate from a payment method registered in your own name. Processing times for withdrawals vary depending on the payment method selected and are displayed during the withdrawal request process. Any transaction fees charged by your payment provider are your responsibility and are separate from the amounts shown on the platform.

All wagers placed on hiyangplus are final once confirmed and cannot be reversed or cancelled after the event or game round has commenced. Sports betting markets, bingo sessions, and fish game rounds are governed by the specific rules displayed within each section of the platform, and those rules form part of these terms. In the event of a technical fault or system error during a game round, hiyangplus reserves the right to void affected wagers and return stakes to the relevant accounts. Winnings are credited to your account balance automatically upon settlement and are available for withdrawal subject to any applicable conditions. Players are responsible for ensuring they understand the rules of each game type before placing a wager, and the platform provides in-section guidance to assist with this. Attempting to exploit technical errors, use automated betting tools, or manipulate game outcomes in any way is strictly prohibited and will result in account suspension. hiyangplus monitors all account activity and reserves the right to withhold winnings pending investigation if irregular betting patterns are detected.

Participation in the hiyangplus VIP programme is automatic for all registered players who meet the qualifying activity thresholds set out on the VIP page. Tier progress is calculated based on qualifying wagers placed across sports betting, bingo, and fish game sections, and is updated on a rolling basis according to the schedule displayed in your account dashboard. VIP benefits are non-transferable and apply only to the account that earned them; they cannot be exchanged for cash unless explicitly stated otherwise in the programme terms. hiyangplus reserves the right to modify, suspend, or discontinue any aspect of the VIP programme at any time, with reasonable notice provided to affected members where possible. Tier status may be reviewed periodically, and accounts that do not meet the minimum activity requirements for a given period may be adjusted to a lower tier in accordance with the programme rules. Any abuse of the VIP programme, including collusion or artificial inflation of qualifying activity, will result in forfeiture of accumulated benefits and may lead to account closure. Full details of the current tier structure, qualifying criteria, and associated benefits are available on the VIP page and are updated whenever changes are made.

hiyangplus is committed to promoting responsible gaming among all Filipino players and provides tools to help you manage your activity on the platform. You may request deposit limits, session time reminders, or temporary account restrictions at any time by contacting our support team or using the options available in your account settings. Self-exclusion requests are processed promptly and, once active, prevent access to your account for the duration you specify; reactivation requests are subject to a mandatory cooling-off period. If you believe your gaming activity is causing harm to yourself or others, we strongly encourage you to visit our Responsible Gaming page for guidance and support resources available in the Philippines. Players who have self-excluded must not attempt to open new accounts during the exclusion period; any accounts opened in violation of a self-exclusion will be closed immediately. hiyangplus cooperates with recognised responsible gaming organisations and may refer players to external support services where appropriate. We reserve the right to impose account restrictions proactively if we identify patterns of play that suggest a player may be experiencing difficulties managing their gaming activity.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these terms and conditions and should be read alongside them. We collect only the information necessary to operate your account, process transactions, and comply with applicable regulations in the Philippines. Your data is stored securely and is not sold or shared with third parties except where required by law or necessary to process your transactions through our payment partners. You are responsible for keeping your account login details confidential and must not share your password with any other person under any circumstances. hiyangplus uses industry-standard security measures to protect account data, but you should also take reasonable precautions on your own devices, particularly when accessing the platform on shared or public networks. Any suspected breach of account security should be reported to our support team immediately so that your account can be protected without delay. For full details of how we handle your personal information, please refer to the Privacy Policy linked in the footer of every page on the platform.

Players must not use the hiyangplus platform for any unlawful purpose or in any manner that could damage, disable, or impair the platform's operation or the experience of other users. Prohibited conduct includes, but is not limited to: creating multiple accounts, using automated software or bots, colluding with other players, exploiting software errors, providing false registration information, and engaging in any form of fraud or money laundering. hiyangplus reserves the right to suspend or permanently close any account found to be in breach of these terms, with or without prior notice depending on the severity of the violation. In cases of suspected fraud or criminal activity, we may withhold account balances pending investigation and cooperate fully with relevant authorities in the Philippines. Players whose accounts are closed for breach of these terms forfeit any bonuses or promotional credits accumulated at the time of closure; legitimate account balances will be handled on a case-by-case basis following investigation. If you believe your account has been suspended in error, you may contact our support team to request a review of the decision. hiyangplus's determination in matters of prohibited conduct is final, subject to any applicable legal requirements.

hiyangplus reserves the right to update or amend these Terms and Conditions at any time, and the revised version will be published on this page with an updated effective date. Continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. Where changes are material, we will make reasonable efforts to notify registered players through the platform or via the contact details associated with their account. It is your responsibility to review these terms periodically to stay informed of any updates that may affect your use of the platform. If you do not agree with any changes to these terms, you should stop using the platform and contact our support team to discuss your account. All previous versions of these terms are superseded by the most recently published version on this page. For any questions about these terms or how they apply to your account, please visit our FAQ page or contact our support team directly.